Windows 10 Rollback and Disable Upgrade

How to rollback/uninstall Windows 10 to Windows 7, Windows 8, or Windows 8.1 . If your system is not working properly after the Windows 10 upgrade or, if you have critical programs or devices that are not compatible with Windows 10, you should follow the steps in this video.

This video also shows you how to remove and disable Windows 10 upgrade popup update KB3035583 from Windows 7 and Windows 8.1 .

Not comfortable doing this yourself? Contact Us Today!
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How to manually remove the Sasser virus

  1. First with need to unplug you Network or Phone cable from your system to avoid it autoconnecting and shutting down your computer or reinfecting your computer while trying to remove it. After you have removed your internet connection cable. Restart your system and tap on the F8 key till you see a screen that says "Windows Advanced Options Menu". Once at that screen use the arrow keys on your keyboard and move UP or Down until it is highlighted on just regular Safe Mode. Then press ENTER
  2. Now it will go to a screen that says "Please select the Operating System to Start" it should already be highlighted on "Microsoft Windows XP" just press ENTER. Now it will go to a screen with a long list of "Multi Disk[0]...." just let it go and it will start up to the Safe Mode user logon screen. Click on the user name "Administrator" to login. It will then give you an alert window saying that the system is currently running in Safe Mode. Just click "Yes" to continue running in safe mode.
  3. Once at the desktop click the START and goto Search. As shown below.

  4. Look on the left toolbar and click on Search for All Files and Folders. Make sure that it is set to search in Local Hard Drives (C:). Then in the "All or Part of the file name" type in avserv*. Click search...

  5. Select anything that starts with avserv and delete them.
  6. Search for a delete anything that starts with skynetave.
  7. After that close the search window. Next click the START then click RUN and type in "regedit". Click Ok or Open. Once the Registery Editor is open click the plus symbol next to each once of these categories on the left navigation bar.
    • HKEY_LOCAL_MACHINE
    • Software
    • Microsoft
    • Windows
    • CurrentVersion

      Now scroll down and click on the RUN folder in the left navigation bar so it is highlighted. Then look to the list in the frame on the right. Look for anything named AVSERV, AVSERV2, or LASASSS

    • Now go into Control Panel and Network Connections then go to the Properties of your network connection. 
    •  
    • Go into Advanced tab and make sure that your Windows Firewall is Checked or you have another industry known firewall.  
    •  
    • Now Restart the system, and it should run great. Do all your Windows Updates. Have a nice day! :)

MS Word or Office giving errors or not running right? Delete Normal.dot


***Only for Office versions XP / 2000 and Older***

Article Description: This is a step by step guide on about Deleteing the Normal.dot that is associated with MS Word/MS Office that can sometimes become corrupted. The Normal.dot file can cause a wide range of errors and problems. For Example sometimes it will cause Word or other Microsoft programs to freeze when you are trying to open them. It can also cause Low Memory Errors when opening the programs also.


 

  1. Go to the Start menu and click on Find or Search. And if it asks you what type of files you want to search for click Files and Folders.

  2. When it gives you the option to type in a file name, make sure that it is searching in the C: Drive. Then in the file name field type this file name. Normal.dot if it finds any files named Normal.dot that has a little blue 'W' icon. Or is in the Microsoft Office or Works Suite directory. DELETE THEM! ;) These are template files that are not needed for MS Word. They get corrupted and, usually just mess things up.

  3. Now Restart the computer and if this doesn't fix the problem with your MS Office programs, try uninstalling the program and restarting the system. Then just reinstall the program again.

Have you tried SCANREG /RESTORE ?

 

Article Description: This is a step by step guide on running SCANREG /RESTORE. This tutorial is only for use with Windows 98/ME. SCANREG /RESTORE will not work in any other version.

If you have recently made changes to your systems settings or, installed a program that is causing errors in Windows then you should try a SCANREG /RESTORE.

It is best if you only try to run SCANREG /RESTORE from a DOS prompt. For instructions on getting to a Command prompt (DOS prompt) and running SCANREG /RESTORE follow the steps below.

  1. First get your Windows 98/ME CD. Then put it in the top CDROM drive and just shut your system totally down, turn it off.
  2. Now when first turn on your computer you need to watch very close. The first screen that shows will tell you that to Enter System Setup you need to press a key. For example it might say "Setup = F2". Usually it is either F1, F2 or the Del or Delete key on your key board. Press that key and it should get into System Setup. Now you can find the place that has the Boot Sequence or Boot Device Priority that you can change to make the system try to startup on the CDROM drive 1st. Change the settings accordingly to make it boot to the CDROM drive first.
  3. Now press whichever key it says to press to "Save Changes and Exit". Then select "Yes" and hit the Enter key. The system should now restart and after the Bios screen it will give you a boot menu. This boot menu will say....


    1. Boot from Hard Disk
    2. Boot from CDROM
  4. Select Boot from CDROM using the arrow keys on the keyboard, and then hit Enter. Then it will give you another menu that says....


    1. Start Windows Setup From CDROM
    2. Start Computer With CDROM Support
    3. Start Computer Without CDROM Support
  5. ...Or something similar to that. From that menu you want to select Start Computer With CDROM Support, and then press the Enter key. It will load a bunch of drivers and all that good stuff.
  6. After that it will get to a command prompt that will look similar to this.....

    A:>
  7. At this prompt, (or at any other prompt that it might have), type this command so the it looks like this.....

    A:>C:
  8. Then after you type C: press the Enter key. Now type this command so it looks like this......

    C:>cd windowscommand
  9. Then after you type cd windowscommand press the Enter key. Now type this command so it looks like this......

    C:WINDOWSCOMMAND>scanreg /restore
  10. Then after you type scanreg /restore press the Enter key. This will bring you to a screen that will have previous dates listed. Select one that you are pretty sure the computer was working on and then press the Enter key. It will say it is restoring system files. After that it will probably say. "You have restored a previous version of your registery that contains no errors." Or it will say there were errors and tell you to choose along restore point.
  11. If it restore successfully then take out the CD in the drive and press Enter to restart the computer.

***This should have fixed the previous errors or problems you were having. If not look through the rest of our Knowledge Base articles and see if you can find one that will work.***

How To Run Windows System Restore

 

Article Description: This is a step by step guide on running System Restore. This tutorial is only for use with Windows ME, XP, Vista and Higher because, the System Restore utility was not available in Windows 98 or Earlier.

If you have recently made changes to your systems settings or, installed a program that is causing errors in Windows then you should Uninstall that program from Add/Remove Programs and restart the system. If the problem persists then the next thing you should try is System Restore. For Example, if you could connect to the Internet yesterday and today you just can't seen to connect then you should try a System Restore.

It is best to run System Restore from Safe Mode. For instructions on getting into Safe Mode and running System Restore follow the steps below.

  1. First Power off the computer, or go to Shutdown and just shut the system totally down.
  2. This next step you will have to be pretty fast for, so be ready to TAP on the F8 key on your keyboard right when you see the first Windows screen. Because right when you see that screen the next time you turn the system on, you are going to tap on the F8 key about every 1 second when you see the Windows screen until you get to a black screen that says Windows boot menu, (for Windows XP it's the Windows Advanced Options Menu). If you don't get this just keep trying until you get that screen.
  3. Now from this Menu I want you to choose Safe Mode. Their may be a couple different listing for Safe Mode. I just want you to choose the one just says Safe Mode, by using the Arrow Keys on the keyboard and then with Safe Mode selected hit the Enter key once. Now it should go into Safe Mode. (With Windows XP it might give you more options after that like, Select Operating System to start. If you get this screen, one item in the list should already be highlighted just hit the Enter key. Now it should go to Safe Mode.)
  4. If you need to login then login you your account to get to the Desktop, then click on the Start button. Then point to Programs -> then point to Accessories -> then point to System Tools -> then click on System Restore. This will open the System Restore window.

    To see picture click here!
  5. Now in the System Restore window it will have 3 options. It should already be selected on the "Restore my computer to an earlier time" if that is already selected then click the Next button. If not then select it and click the Next button.
  6. This will bring you to a Calendar with dates on it. Their should be some dates that are more BOLD than the others. If you remember what day it was working on the I suggest going back about one day further. Just to be safe. ;-) After you select a Restore Point by clicking on one of the BOLD dates, and it is highlighted then click the Next button again. Now it will show a Confirm Restore Point screen just make sure that the date in Red is the one you want, and then click next again.

    To see picture click here!

    To see picture click here!
  7. Now it will begin restoring the computer back to an earlier time when it was working. The status bar will probably fill up and then it will restart the computer by itself. This is Normal! Just let it do its thing after it is done it will come back up to the Desktop, and it will say that the Restoration was Successful. Or it will say that it was Unsuccessful.
  8. So go ahead and try the program or option that was the cause for you to do the System Restore. If it works great! If not you probably need to try a couple more things. If you want you can call the software manufacturor, or read through some other articles on our Knowledge Base to see if you can find another fix.

IE only gives "Page Cannot Be Displayed" or getting 169.x.x.x IP address

 

Article Description: This article is one of many ways to try and fix this Internet Explorer error message, or network problem. This is can also be represented by an IP Address: 0.0.0.0 .
Steps to fix Internet / IP address issues...
  1. If you are running Windows XP or Vista you need to download & run the Winsock-Fix tool from our Tech Tools page.
  2. Now need to Restart your computer after running that tool. BOOKMARK this site just in case that didn't work.

 

Invalid Boot.ini or missing HAL.DLL file on boot


Article Description: These are some great steps to take if you have a computer with the Invalid Boot.ini or HAL.DLL is missing or corrupt.
Steps to fix Invalid Boot.ini or HAL.DLL

If you are getting any one these error messages upon starting Windows XP/2K--

Invalid Boot.ini or Windows could not start because the following file is missing or corrupt: WindowsSystem32Hal.dll
  1. This problem can be corrected booting the the Windows XP CD.
  2. Going into Recovery Console and typing BOOTCFG /REBUILD .
  3. Then press Y at the first prompt.
  4. At the Enter Load Identifer prompt type in Windows XP Home or Pro depending on which you have.
  5. Then at the Enter OS Load Options type /FASTDETECT
  6. Now restart the system and it should be fine. For more info about this issue goto. http://support.microsoft.com/default.aspx?scid=kb;en-us;330184

 

Windows XP SP2 Network driver issues with Linksys NC100 NIC


Article Description: This article describes a strange compatability issue I found between Windows XP SP2 (Service Pack 2) and a Linksys NC100 PCI network card. It also has the solution.

I have noticed with some Linksys Network cards mainly the NC100v2. Windows XP original version has native drivers for that card. And they work great until you upgrade to WinXP SP1 or SP2. Then every time you restart your system it will not get a DHCP IP address, or if you have a Static IP address set. It will not attach to the network until you Disable and ReEnable the LAN connection from Control Panel.

Looking at the Linksys website you can download drivers but, there are no drivers for Windows XP. I found a fix for this issue, you just need to force WinXP to use the Windows 2000 driver. To do this and correct the issue.

First download the drivers for the Linksys NC100 10/100Mbps Ethernet Card from the Linksys website: http://support.linksys.com
Then run the downloaded file, extract the files to the default folder: c:\nc100v2

Go to START > (right click) My Computer > (click) Properties > (click) Hardware tab > (click) Device Manager.

Once in the Device Manager > (click) The plus symbol next to the Network Adapters category > (double click) Network Everywhere Fast Ethernet Adapter(NC100v2) > (click) Driver tab > (click) Update Driver > (check) Install from a list or Specific Location(Advanced) > (click) Next > (click) Don't search I will choose the driver to install > (click) Next > (click) Have Disk > (click) Browse.

Then Browse to this folder: C:\nc100v2\WIN2000

Then (click) OK > (click) Next > (click) Continue Anyway > (click) Finish once it is done installing the drivers. Then restart you system and it should be fixed.

 

Speed Up Your Computer Today for FREE! No spyware/viruses included!

Recommended you follow the articles here once a month to keep your system running to the best of it's abilities.

You can do this by using included programs with Windows XP, Vista, and Windows 7 . Follow these few simple knowledge base articles. It requires several different tools but, they are all very simple and I will walk you through the whole thing.

NOTICE: If you are unsure or uncomfortable doing any of the following task please Contact Us and have us do it for you! None of these processes can damage your system but, if you disable to wrong items in step 1. some features may stop working, IE: Digital Camera auto-downloads pictures when plugged in.

  1. Clear out (disable) un-needed programs from starting up with your computer using Microsoft Configuration Utility aka: MSCONFIG . Keep in mind this will not uninstall or delete any programs it will only disable them from starting up with your system each time. With them out of the way your computer can focus on running Windows and your Programs faster. CLICK HERE TO READ FULL ARTICLE...

  2. First have your computer started up to the Desktop screen (showing your wallpaper) then follow the steps in this article to run the Microsoft Disk Cleanup program. This will take anywhere from 5-20 minutes depending on how many junk temporary files it has to remove. CLICK HERE TO READ FULL ARTICLE...

  3. Next follow this articles showing you how to run Microsoft Disk Defragmenter program to sort out and organize the files on your hard drive. This will take about 1-4 hours depending on how fragmented your hard drive is. CLICK HERE TO READ FULL ARTICLE...

  4. Remember to Bookmark our site and come back once a month to repeat the process. If you are ever in need of computer repair or other computer related support you can rely on us.

Using Windows Disk Cleanup Utility To Delete Junk Temp Files

This article is to help you speed up the performance of your computer by deleting all of the junk temporary files that are cluttering up your system. This article is for Windows XP, Vista, and Windows 7 only!

  1.  First you need to go Start Menu > All Programs > Accessories > System Tools > Disk Cleanup as the picture below shows.
  2. Choose the C: drive and click OK
  3. Then when opening the Disk Cleanup program scans for temporary files on you computer. If it gives you the option choose All User accounts which is recommended.
  4. Now look at the next two pictures below and check the boxes that you see checked in the pictures.
  5. After checking the correct boxes click OK then click YES at the next that you see below.
  6. There no you are done just let it sit there for a while the window you see below disappears.
  7. Now once it is done Restart your computer and the temp files will be gone. Return to the main article HERE to finish the last steps.

Using MSCONFIG.exe to disable unneeded startup programs.

This article is to help you speed up the performance of your computer by stopping / disabling unneeded startup programs with your system. This article is for Windows XP, Vista, and Windows 7 only! You never want to disable things that you don't know about for sure. So when in doubt you can look to this trust guide to tell you if it is a required program or a junk program. Click the link below if you want to look up your programs.

http://www.bleepingcomputer.com/startups/

 

  1.  First you need to go t Run in the Start Menu.
  2. Then type in msconfig in the open box like the picture shows.
  3. Now click on the Startup tab on the top and look through this list carefully.
  4. Click the Startup tab at the top of the window. Then uncheck extra 56KDial Modem software, HP Updates, Java Updates, and other annoying resource draining programs. Make sure you leave all of the HP Printer software, your Antivirus program (Kaspersky is mine), and anything else that you want or need to have running. When it doubt look it up with either Google or the link at the top of this article.
  5. As you can see in the picture below most startup programs are related to a program and when you run the program it will either recheck itself or create another that is check like the "jusched"- Java updater program. That is why I recommend running this tuneup process at least once a month to keep track of them.
  6. Next go to the Services tab and look for any unneeded services. You first want to chek the box at the bottom that says Hide All Microsoft Services. This will prevent you from unchecking something needed to start up your computer properly.This is before I started disabling more extra services as you can see I have done this once before as well. The next step shows after I have uncheckedsome more services.
  7. First before you finish this article add our Website to your BookMarks/Favorites so that you can finish the rest of the tuneup proceedure. This is the after picture. Your list might look similar or you might have many more. After you have finished this click Apply and then OK or Close , then click Yes to restart.
  8. After your system restarts come back to this site and finish the other steps so that your computer can run faster and more reliably. 

Using Windows Disk Defragmenter To Sort Out Your Files

This article is to help you speed up the performance of your computer by defragmenting your hard drive and sorting out all the files on your system. This article is for Windows XP. Windows Vista, and Windows 7 are almost the same but they have automatically scheduled defragmentation but you still need to go into it to check and see when it was last run.

  1.  First you need to go Start Menu > All Programs > Accessories > System Tools > Disk Defragmenter as the picture below shows.
  2. Then once Disk Defragmenter is open click the C: and click the Analyze button
  3. After it is done Analyzing your hard drive it will tell you if your do or do not need to run a defragmentation. Even if it says you do not need to run it I recommend running it once a month or at least every 2 months to keep files organized on your system. Files being fragmented also raises the risk of Data Loss.
  4. If you want to see more details you can click the View Report button to see a full report. This will look similar to the picture below and if you scrool down to the Volume Fragmentation > Total Fragmenation section it will show you just how messed up your files really are.
  5. Now to start the Defragmentation process you can either click the Defragment button as shown above or click Close then click Defragment.
  6. Once it is done the charts will look quite a bit different. Click Close and Exit out restart your computer and your done. Remember to bookmark our site so you can do this again in a few months.
  7. Restart your computer and you are ready to rock!